At V-Express Packers and Movers, we are committed to protecting the privacy and personal information of our customers. This Privacy Policy outlines how we collect, use, share, and protect your information when you interact with our website, mobile platforms, or services.

By using our services or accessing our website, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, phone number, email address, postal address, and identification details provided during booking or inquiry.

• Service-Related Information: Pickup and delivery addresses, moving inventory, preferred dates, and payment details.

• Technical Information: IP address, browser type, device information, pages visited, and cookies used when you visit our website.

• Communication Data: Emails, call recordings, messages, and feedback submitted through forms or chat support.

2. How We Use Your Information

We use the information collected for the following purposes:

• To provide and manage our packers and movers services

• To contact you regarding your booking or inquiry

• To improve our website and service offerings

• To process payments and send invoices

• To provide tracking updates and delivery information

• To respond to customer service queries and support needs

• To send occasional service-related announcements or promotional messages (only with your consent)

3. Sharing of Information

We do not sell or rent your personal information. We may share your data in the following cases:

• With our trusted service partners or transport staff, only for fulfilling your booking or delivery

• With government authorities, when required by law or legal process

• With payment gateway providers, for secure transaction processing

• With technology partners, who help us manage website functionality, email, and database security

All third parties are required to comply with strict data protection and confidentiality standards.

4. Data Security

We take data protection seriously and implement appropriate technical and organizational measures to safeguard your personal information from unauthorized access, misuse, loss, or alteration. These include:

• SSL encryption on our website

• Limited access to data by authorized personnel

• Regular security audits and updates

• Secure payment processing systems

5. Your Rights and Choices

You have the right to:

• Access the personal information we hold about you

• Request correction or deletion of inaccurate or outdated data

• Withdraw consent for marketing communications at any time

• Request that we stop using your data, where legally applicable

To make such requests, please contact us at info@v-expresspackers.in.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience, analyze site traffic, and deliver relevant advertisements. You can choose to accept or decline cookies through your browser settings. Please note that disabling cookies may affect some features or functionality of the site.

7. Third-Party Links

Our website may contain links to other websites or services. Please note that we are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before submitting any information.

8. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in legal requirements or service improvements. Any updates will be posted on this page with a revised effective date. We encourage you to review this page periodically.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your information, please contact us:

V-Express Packers and Movers
Email: info@v-expresspackers.in
Phone: [Insert Phone Number]
Address: [Insert Company Address]